Privacy Policy

Last updated: March 31, 2025

1. Introduction

Welcome to Educleo ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and disclose your information when you use our website www.educleo.com (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

a. Personal Data

We collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you:

  • Complete a purchase via Stripe and create an account to access our content.
  • Sign in using social authentication providers like Google or Apple.

The Personal Data we collect includes:

  • Email Address: Collected during account creation after payment or when signing in with social authentication.

a.1. Social Sign-In

When you choose to sign in using your Google or Apple account, we receive only your email address from the respective provider solely for the purpose of authentication and account management. We do not collect or store your full name or profile picture. This data will not be used for any additional purposes or shared with third parties except as required to provide our services or as permitted by law. By signing in with Google or Apple, you consent to the collection, transfer, and processing of your information as described in this Privacy Policy.

b. Payment Information

All payment transactions are processed through Stripe. We do not store or collect your payment card details. Payment information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. We recommend reviewing Stripe's Privacy Policy.

c. Usage Data

We collect certain aggregated, anonymized information to help us understand how our Service is used and to improve it. This data does not contain any personally identifiable information.

  • Aggregated Metrics: We use UTM links to analyze user behavior, such as which user cohorts are more likely to read a bedtime story. This information is not linked to any Personal Data.

d. Authentication Data

Our authentication system uses JSON Web Tokens (JWT) for user authentication. JWTs are cookieless tokens that do not require storing any personal data like IP addresses or device identifiers.

e. User Feedback

If you choose to provide feedback, star ratings, or answer optional questions about services you would like us to build, we may collect that information. This information is used to improve our Service and is optional.

3. How We Use Your Information

We use your Personal Data and other information for the following purposes:

  • To provide and maintain our Service: Including managing user accounts and providing customer support.
  • To process transactions: Your email is used to verify your account and provide access to purchased content.
  • To communicate with you: We may send you updates, notifications, or important notices related to your account or the Service.
  • Marketing Communications: With your explicit consent, we may send you promotional emails about new features or services. You can opt-in during registration and opt-out at any time via the unsubscribe link in our emails.
  • To improve our Service: Using optional feedback to enhance our offerings.
  • Legal obligations: To comply with applicable laws and regulations.

4. Legal Basis for Processing Personal Data

If you are located in the European Economic Area (EEA), we process your Personal Data under the following legal bases:

  • Performance of a Contract: Processing is necessary to perform our contract with you.
  • Consent: We process your data based on your consent, for example, when you opt-in to receive marketing communications.
  • Legal Obligations: Processing is necessary for compliance with legal obligations.

5. Disclosure of Your Information

We do not sell, trade, or rent your Personal Data to others. We may disclose your information in the following situations:

  • Service Providers: We may share your information with third-party vendors (e.g., Stripe) to perform services on our behalf.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.

6. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Personal Data is stored securely on servers located in Europe provided by our hosting providers.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

  • Email Address: We retain your email address for as long as you have an active account with us. If your account is canceled, we will delete your email address 30 days after cancellation unless we are required by law to retain it longer.

8. International Data Transfers

All data we collect is stored within the European Union. However, third-party services like Stripe may transfer data outside the EU. We recommend reviewing their Privacy Policies to understand how they handle your data.

9. Children's Privacy

Our Service is intended for use by parents and guardians. We do not knowingly collect Personal Data from children under the age of 13. If we become aware that we have collected Personal Data from a child under 13 without parental consent, we will take steps to remove that information.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please see "Contact Us" below.

10. Your Rights

Depending on your location and applicable laws, you may have the following data protection rights:

  • Access: Request access to your Personal Data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your Personal Data.
  • Restriction: Request restriction of processing your Personal Data.
  • Portability: Request transfer of your Personal Data to you or a third party.
  • Objection: Object to processing of your Personal Data.
  • Withdrawal of Consent: Withdraw consent where we are relying on consent to process your Personal Data.

To exercise these rights, please see "Contact Us" below.

11. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their Personal Data. We do not sell Personal Data as defined under the CCPA.

12. Do Not Track Signals

Our Service does not respond to Do Not Track signals.

13. Marketing Communications

You have the option to opt-in to receive marketing and promotional communications from us. If you have opted in, you may opt out at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us - please see "Contact Us" below.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. If we make material changes, we will notify you via email or through a notice on our Service.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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